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TALK TRICKS

Thank you for your registration!

In the next 24 hours you will receive a confirmation email, as well as an invitation to your first Talk survey. Please also check your spam folder just in case.

Hints and tips

How can I edit my profile data?

You can change most details in your profile by clicking on your name after you have logged in - it is shown top left, next to a small icon of a person. This takes you to your profile page, where you can e.g. enter a new address after you move house, or change your degree of involvement in the panel - for example sign up for product sampling or focus groups.

How about profile data I cannot edit?

Most details you can edit on your profile page, but for some, for example country of residence or gender, we request that you write to us and inform us officially of the change. The reason for being a bit more strict on these is that a change would impact on your invitations for surveys, and also your options for rewards in our shop -- so we want to make sure there was no mistake .

I am not getting any surveys -- why not?

We invite panelists based on the requirements of each survey, which are often very detailed and particular -- so it helps to know enough about each panelist to decide if they fit into that group (e.g. female 30-39, smoker, car owner). To make sure that you are invited to a survey where your opinions would be relevant, please make sure your profile is up to date and you have taken the basic profile surveys : you can find them in the Collect Points page.

Get in touch

Contact us via email for a fast and accurate answer to your questions. We also welcome any comments or suggestions you might have about the Talk Online Panel or the site.

We will try to process your request as quickly as possible. As a rule, we will reply to you within 24 hours on weekdays. Messages that reach us at the weekend will be answered the following working day. We ask for your understanding.

If you seem to have trouble receiving our e-mails or our responses to your requests and you already checked in your spam-folder, please write us an e-mail indicating your telephone number where we will call you back at the earliest convenience during office hours.